What is Lite 4G, and how is it different from Lite?
Lite 4G is a smart Level 1 EV charger with built-in 4G connectivity, ensuring real-time monitoring without relying on external Wi-Fi. Unlike Lite, which requires Wi-Fi or Bluetooth, the Lite 4G model stays connected independently.
What are the key benefits of having built-in 4G connectivity?
The 4G connectivity allows for seamless remote access, real-time charging status updates, and better reliability, even in locations where Wi-Fi may be unstable or unavailable.
Does Lite 4G require a separate SIM card?
No, the charger comes with pre-configured 4G connectivity, eliminating the need for an external SIM card or additional setup.
Can I monitor and control charging remotely?
Yes, you can manage and monitor your charger through the Bolt.Earth app, which allows you to start/stop charging, track energy usage, etc.
Is Lite 4G suitable for commercial or shared spaces?
Yes, the always-connected nature of Lite 4G makes it ideal for shared charging locations, apartment complexes, and workplaces, where real-time charging visibility is crucial.
What is the charging speed of Lite 4G?
The charger delivers a maximum output of 3.3 kW, making it ideal for overnight charging or slow charging requirements.
What happens if my area has poor mobile network coverage?
The charger relies on 4G connectivity, so in areas with weak mobile signals, its remote features may be affected. However, you can still connect via Bluetooth using the Bolt.Earth app.
Does Lite 4G have any safety features?
Yes, the charger is equipped with overvoltage, undervoltage, surge, and overheating protection, ensuring safe and reliable operation.
Can I use this charger without the Bolt.Earth app?
Yes, you can use the charger in complete private mode. You can use it with the help of the red button on the charger to start/stop charging.
What warranty does Lite 4G come with?
The Lite 4G comes with a 1-year standard warranty from the date of purchase. This covers manufacturing defects and issues arising under normal usage. For complete details, please refer to the warranty policy provided at the time of purchase or check with the official retailer.
What is an M2M SIM?
It's a special type of SIM card that helps IoT devices like EV chargers, smart meters, or GPS trackers connect to the internet.
Can I use my own SIM card instead of the M2M SIM?
No, regular SIM cards are not compatible with IoT devices. It requires a specialised M2M SIM to ensure secure, always-on connectivity and enable remote monitoring and control, in line with telecom regulations. Also, these are more affordable than regular SIM cards!
How do I make the yearly fee payment for the M2M SIM?
To pay the yearly fee for the M2M SIM, you can contact our customer support team via phone at +91 8447746385 or email us at support@bolt.earth. We'll guide you through the payment process.